Privacy Policy - ForgeCareerAI

1. Introduction

ForgeCareerAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

We collect information you provide directly to us:

Account Information: Name, email address, and password when you create an account
Resume Content: Resume text, job descriptions, and cover letters you submit for optimization
Payment Information: Payment details processed securely through Stripe (we do not store card numbers)
Usage Data: Information about how you use the Service, including features accessed and time spent

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process your resume and generate optimized content
Process payments and send transaction confirmations
Send you updates, marketing communications (with your consent), and support messages
Analyze usage patterns to improve user experience
Protect against fraud and unauthorized access

4. Data Security

We implement industry-standard security measures to protect your information:

All data is encrypted in transit using TLS/SSL
Passwords are hashed and never stored in plain text
Regular security audits and monitoring
Limited employee access to user data

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us or deleting your account.

6. Third-Party Services

We may share information with trusted third parties:

Stripe: For payment processing
AI Providers: To process and optimize your resume content
Analytics: To understand usage patterns (anonymized data only)

We do not sell your personal information to third parties.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Export your data in a portable format

8. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookie settings through your browser.

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@forgecareerai.com